Privacy Policy
Privacy
This Privacy Policy governs the manner how Live Tinted Inc., and its affiliates (“Live Tinted,” “we,” “us,” and/or “our”) handle personal data we collect online (e.g., through our websites) and offline (e.g., through customer support channels and in-person promotional activities) (collectively, the “Services”). This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your data. This privacy policy applies to all users worldwide and was constructed to be compliant with all applicable local laws – ex: General Data Protection Regulation (GDPR) and Canada’s Anti-Spam Law (CASL).Personal & Non-Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order (“Order Information”), subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include, but is not limited to, the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. In accordance with this Privacy Policy, both “Device Information” and “Order Information” are subject to the terms herein.Referral Program
If you choose to use our refer-a-friend service to tell a friend about Live Tinted, we may collect your friend’s name and email address in order to send your friend an email and (if you so choose) one follow-up reminder email inviting him or her to shop with us. We store information about the individuals you refer in order to send these emails and to administer and track the success of our referral program.Collection Notice
We collect “Device” and “Order” Information using the following technologies and/or methods:Consent with notice– Customers and subscribers knowingly submit their email address to receive emails from the company and have the option to opt out at any time.
How do we use your personal information?
Live Tinted may collect and use Users personal information for the following purposes:To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site. We may use feedback you provide to improve our products and services.
To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. We may also use this information to screen for potential risk or fraud.
To run a promotion, contest, survey or other Site feature. We may use the information Users provided to create unique offers to enhance their customer experience and assess the success of the marketing and advertising campaign.
To send Users information they agreed to receive about topics we think will be of interest to them. We may use the email address to send User back in stock information, editorial content, or shipping information.
To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We may share your information with these third parties for those limited purposes if you have given us your permission.Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our Site from those known to be under 13, and no part of our website is structured to attract anyone under 13.Changes to this privacy policy
Live Tinted has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:Live Tinted
info@livetinted.com