Shipping policy
At this time, we are only shipping to the US from livetinted.com. You can also find our products at Ulta Beauty, Ulta at Target, and Sephora Canada. Head to our store locator page to find the closest store to you.
For our international community, select products are available at Cult Beauty, which ships worldwide. As a small, growing business, we are working hard towards our dream of selling our products everywhere, so please stay tuned!
We process orders from Monday to Friday, excluding holidays, and they usually ship within 2 to 5 business days, unless stated otherwise. If you place an order after 12 pm EST on Friday, it will be shipped out the following week. Once your order ships, you will receive a shipping notification with the tracking number.
While shipping times may vary, with standard shipping, orders delivered within the continental US typically arrive in 3 to 8 business days after being shipped. For shipments to Alaska, Hawaii, and Puerto Rico please allow 2-4 weeks. If you opt for expedited shipping via FedEx, you can expect delivery within 3 business days (excluding Saturdays, Sundays, and holidays).
Please note that due to COVID-19 and the high volume of packages during the holiday season, shipping delays are happening nationwide. We use UPS and USPS for standard shipping, and both carriers are experiencing delays of up to 3 weeks for package deliveries. If you need your order to arrive sooner, we recommend selecting expedited shipping.
Can I change my shipping address and/or edit my order?
Although we can’t guarantee that we’ll be able to change your shipping address, please email us at hello@livetinted.com with your order number and correct shipping/billing address, and we’ll do our best to accommodate your request.